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"Pre-planning should be a priority when it comes to proper parts inventory," says Telsmith Western Regional Parts Manager Mo Trumm. He stresses that many operations have become somewhat lax in this regard. "They may not want to incur the financial outlay required to stock recommended spare parts; but better that than encountering the emergency situation where parts and service personnel must be flown in to avoid further costly downtime. Being proactive in having the right parts on hand is always best and will surely save money in the long run," says Trumm.

In his travels to plants in the Western region, Trumm has seen it all. "We have a circa 1932 jaw still in operation in Oregon; and a cone built in 1928 in operation in Nevada. Obviously, these folks take very good care of their equipment and are extremely proactive when it comes to maintenance. On the other hand, there are those who run 1500 hours before completing an oil change. They think the oil is clean but the additives have broken down so much that the oil is foaming out of the tank. Eventually, they will be sucking in dust and pumping it through the system," he says.

Trumm recommends having an oil change parts kit on hand. "An oil change is not just draining the oil and putting in a new filter. You need to open up the tank and clean it out. Flush out the system and make sure that all the packing glands on the pump itself are not leaking. Ideally, the complete kit includes oil, filters, seals, gaskets and packing glands."

According to Trumm, Telsmith offers a more unique approach to parts than others in the market. "Our equipment is manufactured in the U.S. and we manufacture all our own parts in Milwaukee. Importantly, on our cones particularly, we offer a lot of parts commonalities between units. For example, it doesn't matter what size of cone you have, they all use the same cylinders – just more or less of them depending upon model size," he says.

Trumm explains that Telsmith maintains parts lists in several tiers such as those required for commissioning during initial equipment purchase; the normal parts required for maintaining daily reliable operation; the parts required for a liner change; and the major components of the machine. He adds that customers can request these lists from the factory or from their regional parts manager.

Click here to get a listing of the Telsmith regional parts managers in your local area.