How long does my Telsmith support last?
Support, warranty, and service length varies on new and remanufactured equipment.
In this video, Dean Wolfe, Product Application Engineering Supervisor at Telsmith explains how long Telsmith’s warranty lasts.
Here are the important points Dean makes in the video:
The Telsmith standard warranty is 2,000 hours or twelve months.
The Telsmith remanufactured warranty is 1,000 hours or six months.
Both the standard warranty and the manufactured warranty are from the date of commissioning on the machine, not the date that the machine ships.
Telsmith offers on-site service from a team of technical specialists ready to respond to a downtime emergency anywhere in the world.
For more information on support services, please contact us at (262) 242-6600 or complete the form below with your contact information and questions, and we will reach out to you.